Accomplished Leaders in their Fields

Connexion team members are all accomplished leaders in their fields. As seasoned professionals, we anticipate our clients’ needs, communicate them, and then drive processes to give our clients more. Our experienced, award-winning teams partner with clients to translate complex science into clear communications.

Who Is on a Team?

Teams are created based on client needs. They offer therapeutic, strategic, and implementation knowledge and skills. Members generally include:

  • Medical director
  • Medical writer
  • Account director
  • Program manager
  • Certified Medical Publication Professional (CMPP)
  • Editorial director
  • Creative director

We bring the right staff, experts who are aligned with your project and each other, to deliver successful results.

These characteristics add to our culture and explain the types of people we like to hire:

  • Confident
  • Enterprising
  • Willing to go above and beyond


Susan Stein, MPH; Founder, CEO/President; Connexion Healthcare; explains her business philosophy
and our unique Center of Excellence (CoE) approach.

The Centers of Excellence Approach

The CoE approach uses a dedicated team in the therapeutic areas of Rare Disease and Oncology. Connexion team members maintain strong relationships with clinical experts and patient advocates, who serve as advisors during message, strategic, and tactical development.

Our focus allows our Medical Directors and Medical Writers to leverage their advanced understanding of the science behind the products we support. We consistently monitor literature and attend, sponsor, and participate in medical conferences throughout the year. Our connectedness ensures that our communication plans are comprehensive; at initiation, projects are expected to fill a gap or address a need.

Shared Vision

Susan Stein, MPH, founded Connexion Healthcare more than 15 years ago. It is her vision of furthering patient care that devised the CoEs, empowered the teams, and sculpted Connexion Healthcare into the top-notch agency it is today. Her skills are evidenced by her appointment in 2015 to the Global GenesTM Board of Directors and recognition from Medical Marketing & Media (MM&M) as a finalist for Agency Marketer of the Year in 2014. Her career has been highlighted in various trade journals, including Philadelphia Business Journal and PharmaVoice. She received her Master’s degree in Public Health from Drexel University in Philadelphia, Pennsylvania, where she currently serves on the Dean’s Advisory Council.